Our practice and people
Townsville

Practice Manager

• Nancy Inglis

  Nancy is Totally Smiles Townsville’s Practice Manager. She has worked in the dental industry for the past 33 years and been at the practice for 6. She loves her job as she gets to work with the most amazing people every day and they feel like a family. Nancy is married with 2 grown daughters and 2 rescue dogs. She loves to cook, watch movies and Christmas is her favourite time of year.

Totally Smiles Townsville

• Dr James Gibson

  Dr James Gibson has been at our Townsville location since late 2017 and has an interest in straightening teeth with clear aligners, wrinkle relaxing injectable treatments, tooth wear repair and any treatments that improve how a patient perceives themselves. He has grown up in and around Townsville, has a relaxed attitude and calming chairside manner. Dr James enjoys spending time with his partner, friends, family, and cats as well as going out to see what live performances Townsville has on show. Having worked in regional North Queensland as well as New Zealand he can help you achieve your oral health goals no matter how big or small.

Totally Smiles Townsville

• Dr Hyunjoo Rim

  Dr Hyunjoo Rim was born in South Korea but has called North Queensland home for most of the last 12 years.

  As a creative person with a desire to help others she pursued and completed her Bachelor of Dental Surgery at JCU in 2021 and is looking forward to expanding her knowledge in the multifaceted profession of Dentistry and everything it has to offer.  Whilst also allowing her to improve her patient’s smiles, appearance, and confidence.

  She has an easy-going attitude with good sense of humour and has gift for developing rapport with people irrespective of their age and/or background. She ensures her patients are at ease during their appointment with lots of talk and laughter, and they depart with big smile on their face.

Totally Smiles Townsville

• Richard Chen

  Richard is a gentle, caring and thoughtful Oral Health Therapist. He uses a friendly and patient-based approach, and emphasises on improving patients’ gum health, managing children’s oral health and providing individualised oral care advice. He completed his training in New South Wales, and has been working in sunny Queensland since 2018. Richard makes every effort to help patients achieve and maintain good oral health by providing excellent services with his colleagues. In his spare time he likes watching sports and listening to music.