Important message on COVID-19

Posted on March 13th, 2020

To our Valued Patients,

Totally Smiles are monitoring the Coronavirus situation closely and are listening carefully to the questions and concerns we receive from our patients.

I would like to reassure our people, patients and the broader community that Totally Smiles dental practices have always had, do and will continue to have high clinical standards. Many of our practices have achieved accreditation from independent industry bodies reinforcing our robust policies and procedures, particularly around infection control.

The recent events associated with Coronavirus have seen Totally Smiles develop an additional comprehensive policy specifically considering the virus, which has been distributed to and adopted by all our teams. Similarly, we are also working closely with our business partners to guarantee the continued supply of masks, gloves and other infection control items.

We consider you part of the Totally Smiles family and your safety, together with that of our team’s, remains our highest priority.

We look forward to welcoming you on your next visit and will continue to update you on any further developments.

If you have any further questions, we can be contacted at enquiries@totallysmiles.com.au

Best regards,

Mark O’Brien
Totally Smiles – General Manager of Operations