27 April 2020: COVID-19 Update – Practice Closures
Dear Valued Patients
We understand that most of you, like us, have had some very difficult months recently as each and everyone of us has been impacted by the alarming spread of the Coronavirus (COVID-19) and how it is affecting our lives. The Federal Government this week lifted dental restrictions, allowing dental practices to commence operating under level 2 restrictions as outlined in the ADA COVID-19 guidelines from Monday 27 April.
Our highest priority is, as always, the health and safety of you, our loyal patients and our responsibility to the greater community, and we must accept direction and guidance from Health and Regulatory Authorities.
While a large number of our practices will remain temporarily closed, we have a number of practices operating at some capacity.
We can still help you if you are experiencing any of the following:
- uncontrolled dental/oral bleeding
- facial swelling
- acute facial or dental trauma
- dental pain
- acute or uncontrollable tooth ache
- mouth infection such as an abscess
- cavities that are extensive and causing pain
- tooth fracture
- chronic disease requiring treatment for your overall wellbeing and
- medically necessary dental treatment, if specifically directed by your doctor
With the loosening of restrictions, we can now offer you the following treatments in addition to the above.
- Simple non-invasive fillings without use of high-speed handpieces
- Restorative procedures using high speed handpieces only provided with the use of rubber dam
- Non-surgical extractions
- Hand scaling (no use of ultrasonic scalers)
- Medical management of soft tissue presentations (such as ulcers)
- Temporomandibular dysfunction management
- Denture procedures
- Preventative procedures such as the application of topical remineralising agents e.g. fluoride
- Orthodontic treatment
At this time, and for the duration of the Coronavirus crisis, unless unforeseen circumstances require further changes, the Totally Smiles centres listed below will be available to provide care for you in the event you require emergency treatment for the conditions listed above.
We look forward to seeing you again as life begins to return to normal. We want to thank our extraordinary team for their dedication to our patient’s wellbeing during this time.
Thank you for your understanding.
The Totally Smiles Team
|Alexandra Hills||Cnr Abelia and Bluebell Streets, Alexandra Hills, QLD 4161||07 3824 2484|
|Cairns North||1 Kerwin Street, Cairns, QLD 4870||07 4031 2134|
|Coolangatta||Suite 201-202, 87 Griffith Street, Coolangatta, QLD 4225||07 5599 1799|
|Clayfield||500 Sandgate Road, Clayfield, QLD 4011||07 3262 2768|
|Indooroopilly||10/66 Station Road, Indooroopilly, QLD 4068||07 5668 2808|
|Mackay||50 Nelson Street, Mackay, QLD 4740||07 4951 1751|
|Manly West||66 Daisy Road, Manly West, QLD 4179||07 3172 7791|
|Mt Gravatt||677 Creek Road, Mt Gravatt East, QLD 4122||07 3349 5666|
|Townsville||92 Ross River Road, Mundingburra, QLD 4812||07 4725 2275|
|West End||1/ 158 Boundary St, West End, QLD 4101||07 3844 2125|
NEW SOUTH WALES & AUSTRALIAN CAPITAL TERRITORY
|Albury||440 Dean St, Albury NSW 2640||02 6021 7236|
|Ballina||5/31 Cherry St, Ballina, NSW 2478||02 6686 4503|
|Ryde||4 Smith Street, Ryde, NSW 2112||02 9809 2900|
|Woollahra||27 Queen St, Woollahra, NSW 2025||02 9363 5690|
|Holt||Kippax Place, Holt, ACT 2615||02 6255 1544|
VICTORIA & WESTERN AUSTRALIA
|Frankston||190 Cranbourne Road, Frankston, VIC 3199||03 8790 0320|
|Geelong||17-19 James Street, Geelong, VIC 3220||03 5229 8721|
|Glen Waverley||861A Waverley Road, Wheelers Hill, VIC 3150||03 9560 2702|
|Mornington||319 Main St, Mornington, VIC 3931||03 5924 1019|
|Pakenham||2-9 Village Way, Pakenham, VIC 3810||03 5940 4988|